We are an Award Winning Independent Specialist in BMW & MINI Vehicle Sales based just outside of Exeter in the town of Ottery St. Mary.
Awarded ''SPECIALIST USED CAR DEALERSHIP OF THE YEAR 2018'' we specialise in the buying and selling of these fantastic, distinctive, and legendary cars.
At Otter Motors we pride ourselves on only sourcing high quality, low mileage cars for our customers at competitive prices.
As The South West's Independent BMW & MINI Sales Specialist we have an extensive range and variety of models to suit everyone.
As well as being specialists in our field we operate on a strict 'NO PRESSURE' selling environment and even offer a scheme where once you have viewed and test driven a vehicle you have the option of being able to reserve it for up to 48 hours at a cost of £100 which is 100% refundable should for any reason the car not be for you - this way you can take some time to think it all over without any pressure to make a decision then and there.
All our cars are sold with a minimum 6 MONTH RAC WARRANTY which can be extended to suit your requirements. We put the highest levels of warranty on your car that the RAC offer, meaning your vehicle has the best protection possible. Every car is prepared with a FULL SERVICE and inspection by our professional mechanics which includes an RAC 82 point pre-delivery check, as well as this each vehicle is sold with a FULL 1 YEAR MOT.
As well as priding ourselves on the mechanical preparation of our vehicles, we also take great care in their appearance too and are well known for the high standards in which we present our cars. We have a full time 'in house' team of professional detailers who make sure that each car is prepared to the highest level - all cars receive the following - Gloss enhancing machine polish, wax (which includes paint protection), exterior detailing of plastics & trim, alloys acid cleaned, door shuts, seats & carpets shampooed, leather conditioned, all interior surfaces cleaned & finished, new tailored car mats, new number plates, windows polished, engine-bay completely detailed - you won't be disappointed.
Otter Motors are finance specialists and work with a number of high street lenders and specialist motoring finance houses who help hundreds of customers secure their next car each day.
We offer finance with as little as £100 deposit on any vehicle in stock. With rates set at 9.9% APR representative and NO ADMIN FEES's you'd have to go a long way to find a better finance offer.
Why not see if your eligible for finance by using our FREE finance check - the service is FREE, does not impact your credit rating and should take less that a minute to complete. It only takes a few minutes to submit a finance application which can be done by entering your details below or contact us and we can do the hard work for you. You can also have a play around using our finance calculator on your desired vehicle, this will give you an idea of initial deposits and monthly re-payments.
We also have the facility to offer NATIONWIDE DELIVERY. If you've seen the car you love but just don't have the time to visit or live to far away then we can offer a personal, secure, door to door, delivery service.
The way it works -
- Find a a BMW or MINI you would like to buy
- Discuss the vehicle particulars to make sure it ticks all the right boxes for you
- Discuss any extras you may want like GAP insurance or Supagard paint protection
- Pay £100 deposit to secure the vehicle
- We then prepare the vehicle for delivery (Full Service, MOT, 82 PDI Check)
- Work out a convenient time and date for the vehicle to be delivered
- Pay for vehicle
- Vehicle delivered with handover and all documentation explained - easy!
Our showroom is open 7 days a week & located 8 minutes from junction 29 on the M5 - EX111RE.
Otter Motors excellent customer service and support means your vehicle can be serviced, MOT'd and looked after by our Independent BMW & MINI Specialist Team.
''SPECIALIST USED CAR DEALERSHIP OF THE YEAR 2018''
What a great place to purchase a mini! We bought our first mini clubman and there is no going back to any other car! We highly recommend you guys for an amazing... Read More
Had my car less than a week and it's the best decision I've made. Fantastic company to deal with, tom your a credit to the business. Professional with a modern... Read More
A massive Thank you to all the team at Otter Motors! Right from the inital visit to the garage to view, collecting my MINI and the continuous great aftercare I... Read More
Bought my car almost a week ago today. Absolutely love it! Great customer service and show of knowledge by Tom. No regret in driving an hour to see the car, ins... Read More
Delighted with the customer service, and of course my gorgeous new car! Fantastic little company, fully recommend.
Prompt replies, polite manners. Clean garage when we visited the car, car was immaculate too. Very helpful, responded and explained clearly to any and all enqui... Read More
Very nice and friendly people, 5 star family company, very professional service and very friendly people... strongly recommend Otter Motors
No wonder Otter Motors are dealers of the year! Our recent visit to the team at Otter Motors was to have our superb Mini Cooper Coupe serviced. When we arrived... Read More
Very honest and friendly service. Beautifully prepared my new car
Best by far. I would recommend to anyone, very pleasant listened to the needs of the customer and there was no gimmicks at this garage. The owner knows his vehi... Read More
Excellent service. Tom found us the mini that was perfect for us. This is our second purchase from Tom and I would highly recommend otter motors if your looking... Read More
Excellent follow up service from Tom and his team at Otter Motors - gives you confidence you bought from the right garage! Wouldn't hesitate to recommend.
I have been very impressed by my experience with the team at Otters Motors. Tom and colleague Adam were friendly and knowledgeable, and kind. On first meeting T... Read More
Outstanding Service. Very efficient and nothing was too much trouble, they made sure that everything was perfect on my car before I took delivery of it ...and p... Read More
New Mini Purchase. The owner is very dedicated to his job and was extremely helpful during our mini purchase, sharing his wealth of knowledge when required. Wou... Read More
First class - Delighted with my mini, friendly staff, who give an excellent service. Highly recommend.
Professional, thorough & wonderfully charming - Came across this gem of a business, and I am confident in saying that they are the most wonderful company to dea... Read More
Fantastic service. Tom could not have been more helpful. An absolute pleasure to do business with. 5 *
A very friendly and professional company who would go out of there way to help, excellent service. 😀
Professional, friendly & knowledgeable service from beginning to end. Many Thanks to Tom & his team. My Clubman was immaculately prepared & the after sales serv... Read More
Nice friendly service nice car would use them again
Highly Recommended - First class service. Would highly recommend to anyone thinking of buying a BMW or Mini
Excellent Service - Right from the initial visit to the showroom until we were handed the keys this morning, we received first class service. Would highly recom... Read More
What a perfect garage!!! First class father and son team, not your average sales team!!!!!! (thankgod) so friendly and not just pushing for a sale!! Both very g... Read More
Otter motors were very professional in every step of my purchase and very helpful
Lovely family business Tom was a pleasure to deal with he went above and beyond for us the car was presented beautifully would definitely recommend to anyone in... Read More
From start to finish Tom, the proprietor, could not have been more helpful. He was patient, polite and very informative about the car. No pressure selling, we f... Read More
Recommended - Professional and friendly with a good range of quality vehicles.
Excellent - Otter Motors has a large selection of minis to look at and the customer service is fantastic. They are very professional along with being friendly a... Read More
Very friendly and helpful owner
Very knowledgeable and trustworthy, made to feel like a valued customer
100% Positive Experience! Excellent experience from start to finish. Very friendly and helpful.Very relaxed with no sales pressure whatsoever, good selection of... Read More
A huge thank you to Tom and the team at Otter Motors. From the time I viewed the mini to the purchase the service was first class and no pressure to buy the car... Read More
Loving my new car! A real pleasure doing business with this garage. Pleasantly greeted on our initial visit. We were offered a test drive of two different vehic... Read More
A Great Alternative To The Main Dealers. From start to finish their customer service has been brilliant. The car is absolutely immaculate. I would recommend the... Read More
Friendly, professional. Excellent friendly service, very welcoming and very helpful, lots of great cars to choose from.
Really great easy experience, couldn’t do enough to help even when sale was made.
Otter Motors have the best selection and quality of used Minis that I have found during extensive research over several months. The sales experience was friendl... Read More
I was very happy with my experience of buying a Mini Cooper from Otter Motors and would highly recommend. I would use this company again without hesitation.
Old fashioned customer service! I recently bought a lovely Mini from Otter Motors. From beginning to collection we dealt with a friendly young guy who couldn’... Read More
The Only Place For Minis. Would not go anywhere else. Quality service and a quality car - as described
Just Superb. I could not recommend Otter Motors more highly. Welcoming, approachable, relaxed, knowledgeable and helpful staff. Immaculate vehicles and the serv... Read More
Excellent friendly service. Would recommend and would buy from them again without hesitation.
A truly fantastic experience with five star service from start to finish. Would highly recommend. I love my new car!
Excellent Garage - I bought my mini from Otter Motors and would highly recommend Tom and his team. There was no pressure to buy a car and the service we receive... Read More
Fantastic! Non pushy sales a pleasure to deal with and very very professional. Very customer focused dealership and top notch when it comes to dealing with your... Read More
Very professional service. Very professional service, excellent communication through the purchase of our new Mini Cooper S. Highly recommended.
Having recently bought my BMW X1 from Otter Motors, I was very impressed with their relaxed no pressure approach to selling. However the staff were extremely he... Read More
Great experience. Recently part exchanged my car for a mini one. Not had any issues, car driving great and customer service was fantastic. I would use them agai... Read More
Excellent. From the first phone call to driving my new Mini away, the guys were an absolute pleasure to deal with and nothing was too much trouble. We won't be... Read More
Excellent service. I bought my Mini from Tom, travelling up from St Austell. It is well worth the journey to deal with such nice people in a relaxed atmosphere.... Read More
They were very efficient and made sure we had everything we needed.
Top Bloke, Top Garage. 5 star experience from beginning to end including after sales. Would highly recommend. Will be returning to upgrade in the future.
I bought a new mini!! Amazing experience from start to finish, I would really recommend buying a car from them!
No pressure - great service! Very friendly and helpful, no pressure at all. Would definitely recommend.
5 out of 5 stars - Otter were very helpful, offered good value for my px and had a good selection of competitively priced minis.
Very helpful team, well prepared cars, good choice and no sales pressure, time given to look test and consider. Very pleased with the vehicle we chose.
Mini Soho purchase - Great selection of Minis. Great advice and no pressure sales. Pleasant buying experience.
Nothing short of perfect - Customer service perfect, knowledge of the cars perfect, nothing to fault, we dealt with both Adam and Tom even calling Tom one eveni... Read More
Excellent independent dealership - A local garage & a breath of fresh air! No hard sales, just a bunch of hard working guys that know their stuff. If you're in... Read More
A great way to buy a car. Very relaxed with no high pressure and excellent service.
Super Amazing! 1000 percent care and service, the team were very helpful and chatty
Very impressed with this garage. I recently changed my 5 series with a bmw dealer and was not impressed. My wife changed her 4x4 for a 3 series convertible here... Read More
Excellent Garage. We recently changed a landrover discovery for a bmw convertible. Got a great price on part exchange and Tom was brilliant. I recently changed... Read More
Highly recommended and great experience!. Great experience dealing with Tom at Otter Motors. Highly knowledgable, professional and very impressed with his appro... Read More
5 STARS ENOUGH SAID.
5 series purchase - Polite, helpful, friendly but not pushy and professional
Would Absolutely Recommend. Very friendly and efficient and had really good selection of used minis. I felt completely confident with the history and condition... Read More
Great Customer Service. Really friendly and professional service. The guys at Otter Motors really know their BMWs and MINIs. Great selection of vehicles too to... Read More
I can’t fault the whole team at Otter Motors, from my first phone call regarding the car for sale to them handing over the keys, they are a premiership profes... Read More
GREAT SERVICE, SUPERB CARS. We really enjoyed buying our Mini from Otter Motors, everyone was helpful without being pushy, the car was gleaming outside and spot... Read More
Totally recommend. Absolutely fantastic service! A family run business and genuine customer care.
Excellent, very knowledgeable and down to earth - recommended and would buy from them again.
Great business, Tom is a really knowledgeable and personable chap, highly recommended and would certainly buy from them again
A really pleasurable buying experience from a non pushy, knowledgeable guy. Thanks Tom. My coupe is great!!
Excellent garage, will definitely use again
Extra mile or full marathon? Looking for a used mini we came across Otter Motors with very encouraging testimonials on their website. The first thing that struc... Read More
Amazing service from a professional 'Mini' team. They were so helpful from start to finish of my purchase journey. They let me test drive a couple of cars to ge... Read More
Very pleased with the level of service, preparation of the vehicle, explanation of controls and attention to detail provided. Toby especially handled the transa... Read More
The only place to buy a mini in the south west. Very helpful and professional service from people who obviously know their product. The vehicle was extremely we... Read More
I collected my MINI from Otter Motors almost a month ago now and I am very happy with the car. Since Otter Motors is over 50 miles away from where I live, Tom a... Read More
BMW X1 Purchase - Otter Motors excel in everything! It is refreshing to deal with a dedicated and professional team. The approach to car sales and true, genuine... Read More
Excellent service. Purchased our mini from this very friendly, professional family business a couple of months ago. Nothing was too much trouble and they have a... Read More
Amazing service, attention to detail is second to none, nothing is of any hassle, no pressure or pushiness. Thank you the boss of this fine establishment for re... Read More
5 stars all the way- Mini was in perfect condition when we collected it, looked like new! Drives perfectly, no faults, and overall very happy with it. Everyone... Read More
Very friendly, knowledgeable staff. No high pressure selling.
Everything that it says on the tin" and more...We cannot emphasise enough how great our experience of buying a car through Otter Motors has been. They are extre... Read More
My Dream Car! Just bought my dream car (mini convertible) from Toby at Otter Motors. The buying experience was very relaxed ... no pushy car salesman patter/pre... Read More
Tom and his team are amazing! Very enjoyable relaxed and friendly, no pressure selling honest and knowledgeable a joy to deal with them recommend them to anyone... Read More
Great local customer service. Excellent customer service, not pushy, knowledgeable of the vehicle being sold. We would highly recommend to others.
Excellent service. Excellent service from start to finish. We would highly recommend Otter motors to anyone ! The salesman Toby was very helpful in the choosing... Read More
Excellent service from start to finish. Would highly recommend to all ! Well done Toby & Tom .
Fantastic service from Tom and all the staff. This is definitely the place to go for quality used BMW or MINI.
Excellent experience. Great service, friendly people. Honestly would recommend to anyone, I cannot fault them.
Definitely recommend. Very professional, clean and tidy garage, easy to deal with, very accurate and friendly
Good, independent mini dealer. Very clear, low pressure, straightforward experience.
Fantastic service. Great experience from the moment we arrived at Otter motors. I love my car, thank you for the great service😀
Excellent service. Brilliant service and the whole process of buying my car at Otter Motors was made extremely easy and smooth running by the staff. Couldn't fa... Read More
I would definitely recommend Otter Motors as I found them excellent & I obviously bought a car from them! Been looking for a while in auto-trader & they had lot... Read More
Would like to say a massive thank you to Tom and his team . Excellent service went above and beyond to provide my wife’s mini . Brought the car to South Wales... Read More
Fantastic service from these guys! Professional friendly and knowledgable. I am one very happy customer, thank you so much.
Highly recommended. Excellent service from these guys. My new car looked beautiful when I picked it up, everything was explained to me about the workings of my... Read More
Excellent customer service, very happy. I would have no problem coming back again in the future.
Fantastic dealer, highly recommend Otter Motors. From start to finish and sale the customer service I received was absolutely excellent. This family business is... Read More
A very happy customer. I went to Otter Motors because I had heard good things about them. Excellent customer service, and able to answer all questions that I ha... Read More
We part exchanged and bought a high spec, low mileage mini. The p/ex allowance was exactly what I wanted and fair. The new car is a delight. The garage and the... Read More
I found them very good & would recommend them.
Hassle free! A great experience from first view through to collecting the vehicle. Knowledgeable, customer focused and do what they say they will. Looking forwa... Read More
We purchased a Mini Cabriolet in February 2019. Tom made the buying process really easy and he runs an exceptional business. If you are looking for a high quali... Read More
Highly recommend......great service. Friendly and professional. Thank you
Highly recommend......great service. Friendly and professional. Thank you
Fantastic Customer Service. Updated throughout the process from date or order until I took delivery of the vehicle. Good old fashioned customer service goes a v... Read More
Great customer service, genuinely nice people, very professional and no pushy salesman. The premises was also clean, tidy and welcoming with a great stock of ca... Read More
I have bought 2 minis over the last 3 years from otter motors. Tom is always very knowledgeable and makes the whole experience an absolute pleasure
Very good! I’ve bought my last couple of cars here. Tom is a great guy and very professional. Never had any issues. Will return in the future and recommend to... Read More
Mini challenge. Purchased car via auto trader advert, accurately described & plenty of photos. The salesman helped me out by bringing the car halfway up the cou... Read More
Highly recommend Otter Motors they went above and beyond first class service from a family run business